Web partsContent
Knowledge Base
Articles by category with search, "was this helpful" and related articles.
Knowledge Base gives people answers without raising a ticket: articles grouped by category, a search that looks in titles, summaries and tags, and a "was this helpful?" vote on every article so you can see what needs improving. Each article suggests related ones from the same category. Articles and categories live in two lists in your own site.
- Works on
- SharePoint pages, Teams tabs
- Reads from
- 2 SharePoint lists it can create for you
- Admin consent
- Not needed
Live demo
The real web part on a SharePoint page, running on demo data in your browser. Click it, search it, change its view. Pick a colour above the page to see it in your brand.
Starting the live demo…
Industries that use it
What it needs in your tenant
- A SharePoint list:
KBArticles. The web part's Set up lists button creates it on your site, and you choose which column means what in its settings. - A SharePoint list:
KBCategories. The web part's Set up lists button creates it on your site, and you choose which column means what in its settings.